1) Learn the modes of communication of public and private organizations
2) Learn methods and techniques in order to enhance the effectiveness of one's informative communication and influencing skills
3) Learn how to use one's technical and professional leadership in future jobs, so as to add value to the skills acquired in the degree course
Expected learning outcomes
At the end of the training course, students will be able to identify and understand the main interpersonal modes of communication used in organizations, to employ them more effectively, and to boost their own credibility.
Lesson period: Second semester
(In case of multiple editions, please check the period, as it may vary)
The course will consist of eight four-hour sessions
Session 1: Leadership and Communication Session 2: Public Speaking (Basic) Session 3: Public Speaking (Advanced) Session 4: Work Group Communication Session 5: Selling One's Own Ideas Session 6: Effective Communication Will Help You Find a Job Session 7: Neuro Linguistic Programming and Assertive Communication Session 8: Successful Negotiation Techniques
Prerequisites for admission
No prior knowledge needed
Brief face-to-face lessons in the class-room will be followed by practical exercises, analysis and discussion of real-life examples, and self-assessment didactic tests
A copy of all the materials used in the classroom will be provided to the students at the end of each lesson. Recommended book: D. Goleman - Emotional Intelligence Random House USA Inc
Assessement methods and criteria
The final examination will be an oral test. Students will be asked to prepare and hold a public speech on a topic of their choice in front of their course mates, showing they have learnt the methods and techniques that were taught in the course. The test outcome will be assessed on a 30-point scale. The final score will keep into account the student's ability to arouse interest in the audience, to communicate effectively and hold people's attention throughout the speech and, finally, to answer questions, if any. The teaching approach will be highly practical, so attendance at a significant number of lessons will be considered fundamental.