Organizational outcomes are the results of the behavior of many people who, interacting with each other within organizational settings, face problems, make decisions, build knowledge, and try to make sense at their everyday life at work. The course introduces students to theoretical and methodological frameworks to understand the impact that personal factors, group dynamics and organizational characteristics have on human behavior at work. The program primarily focuses on the contributions of a psychological perspective applied to organizational problems. At the end of this course, students should be able to:
· Describe the individual differences and explain their relationships with organizational behaviors. · Explain the individual and social factors that can shape, and sometimes distort, perception, attribution of causes, judgment and decision making in organizations. · Explain how the personal and situational factors can influence employees' attitudes and job performance. · Analyze the structure and the properties of work groups and teams · Explore the quality of the interaction and communication within groups (intragroup relationships) and between groups (intergroup relationships). · Recognize the dynamics of international teams and plan strategies to promote collective work engagement. · Mindfully apply theoretical and methodological models to evaluate the quality of working life, to formulate hypotheses on the antecedents of organizational problems (e.g. people disengagement, burnout, counterproductive behaviors, absenteeism) and to design action plans. · Connect scientific evidence on Organizational Behavior with issues and decisions in HRM. · Present their analysis in a proper format of a written report.