Organizational behavior

A.A. 2017/2018
9
Crediti massimi
60
Ore totali
Lingua
Inglese
Obiettivi formativi
Organizational outcomes are the results of the behavior of many people who, interacting with each other within organizational settings, face problems, make decisions, build knowledge, and try to make sense at their everyday life at work. The course introduces students to theoretical and methodological frameworks to understand the impact that personal factors, group dynamics and organizational characteristics have on human behavior at work. The program primarily focuses on the contributions of a psychological perspective applied to organizational problems.
At the end of this course, students should be able to:

· Describe systematically the interrelationships among input, processes and outcomes at three levels of analysis (individual, group and organizational).
· Understand the factors that can shape and distort perception and decision making for each level of analysis.
· Analyze how the personal and situational factors can influence employees' attitudes and job performance.
· Explore the quality of the interaction and communication within groups (intragroup relationships) and between groups (intergroup relationships).
· Recognize the dynamics of international teams and plan strategies to promote collective work engagement.
· Mindfully apply theoretical and methodological models to evaluate employees' work quality and productivity, and plan interventions.
· Connect scientific evidence on Organizational Behavior with issues and decisions in HRM.
· Present their analysis in a proper format of a written report.
Programma e organizzazione didattica

Edizione unica

Responsabile
Periodo
Terzo trimestre
STUDENTI FREQUENTANTI
Programma
What organizational behavior is.
Organizational Behavior and the Management Process.
Individual differences and their influence on behavior at work.
Perception, Judgments about others, decision making: Heuristics and biases.
Motivation process: its personal, interpersonal and organizational antecedents and its outcomes
Assessing and managing motivational and stress processes.
Foundations of group behavior.
Work teams and outcomes.
How to manage effective international teams.
Leadership and trust.
Managing conflicts in organizations.
Organizational culture and subcultures.
Cultivating an ethical organizational culture.
Approaches to cultivating learning communities.
HRM practices and employee well-being.
Prerequisiti e modalità di esame
The final exam is a written test aimed at evaluating:
- knowledge on theoretical and methodological frameworks and their empirical evidence
- the ability to apply theoretical and methodological frameworks to analyse organizational/managerial problems and to hypothesize solutions
- the ability to use a proper disciplinary language

Further information on assessment methods will be provided at the start of the course.
Metodi didattici
Teaching methods:
- lectures
- group works
- individual and team written assignments.

Students will be involved in a process of inquiry and knowledge production on organizational and managerial problems. This process will include:
a) In-class activities (e.g., case studies, group discussions, presentations of group projects to the class).
b) Outside class activities (e.g.: self-test multiple choice questions, reading of scientific articles, preparation of group projects)
Materiale didattico e bibliografia
Robbins S.P. & Judge T.A (2017). Organizational Behavior, Global Edition, 17/E. Pearson

Final information on the texbook and required readings will be provided at the beginning of the course.
STUDENTI NON FREQUENTANTI
Programma
What organizational behavior is.
Organizational Behavior and the Management Process.
Individual differences and their influence on behavior at work.
Perception, Judgments about others, decision making: Heuristics and biases.
Motivation process: its personal, interpersonal and organizational antecedents and its outcomes
Assessing and managing motivational and stress processes.
Foundations of group behavior.
Work teams and outcomes.
How to manage effective international teams.
Leadership and trust.
Managing conflicts in organizations.
Organizational culture and subcultures.
Cultivating an ethical organizational culture.
Approaches to managing organizational change.
HRM practices and employee well-being.
Prerequisiti e modalità di esame
The final exam is a written test aimed at evaluating:
- knowledge on theoretical and methodological frameworks and their empirical evidence
- the ability to apply theoretical and methodological frameworks to analyse organizational/managerial problems and to hypothesize solutions
- the ability to use a proper disciplinary language
Materiale didattico e bibliografia
Robbins S.P. & Judge T.A (2017). Organizational Behavior, Global Edition, 17/E. Pearson

Final information on the texbook and required readings will be provided at the beginning of the course.
Lezioni: 60 ore
Docente: Gilardi Silvia
Siti didattici
Docente/i
Ricevimento:
Lunedì: 16,00 - 19,00 (consigliato appuntamento via email). Causa esami, il ricevimento del 13 gennaio è spostato al 17 genn h. 14-17
studio 11 - 2° piano palazzina nuova