Negotiation, mediation and sustainable conflict resolution

A.A. 2020/2021
Crediti massimi
Ore totali
Obiettivi formativi
The aim of this course is to make students familiar with human conflict behavior and to develop and practice negotiation and mediation skills, that is, conflict management capabilities
Risultati apprendimento attesi
· Acquiring knowledge of negotiation psychology and alternative dispute resolution;
· Developing the skills to apply the acquired knowledge to legal negotiations and mediations;
· Making autonomous judgments on bargaining positions and proposed settlements;
· Acquiring oral and written communication skills, and in particular the ability to advocate one's interests and conduct and interest-based negotiation;
· Developing the capability to learn and understand the dispute resolution framework.
Programma e organizzazione didattica

Edizione unica

Primo semestre
In the first semester, classes will be live-streamed on Microsoft Teams, following the lessons timetable.
Live-streamed classes will be recorded and will be available on the online platform.
Students will be informed as soon as possible, through the course ARIEL website, in case they will be able also to attend in person the classes at University. This possibility will depend upon the evolution of the emergency and the respect of the security directives. In any case the classes will be recorded and will be available on the online platform.
The course will alternate and combine lectures and seminar teaching. Classes may require prior readings and include pre-recorded components.

The course programme is unchanged. However, the specific contents of classes
will adapt to the teaching methods outlined above.

Reference materials for each class will be uploaded to the Ariel course website.

No changes: see the relevant section.
This course examines theories on negotiation and dispute resolution, and provides the opportunity to experiment concepts by practicing and improving skills in conflict management. Specific focus will be given to mediation and to other non-adjudicative means of dispute resolution, including the foundations of the Alternative Dispute Resolution (ADR) movement, and simulations on the distinct phases of the mediation process. Although the course is focused on the process of settling disputes in a legal setting, the approach to the taught subjects is multidisciplinary, establishing links with the body of knowledge provided to the dispute resolution studies by sociology, social psychology, anthropology, behavioral economics, game theory and behavioral sciences. In its first part, the course will provide an overview of the most relevant theories in the dispute resolution field, including both the social science and the biological science perspective. The evolution of cooperative behavior will be explored, and decision making theories will be also introduced and applied to the specific case of negotiation and dispute resolution. The topic will be considered in the framework of heuristics and biases approach, that allows to explain decision making processing both in formal and descriptive ways. Within this framework, the human decision-making in considered as systematically driven by cognitive and emotional forces other than overt motivational aspects, often seen as the core of disputes. A comprehensive analysis of comparative legal regulations concerning dispute settlement and alternative procedures will be provided in the framework of the North-American canon, and in the light of the most recent European developments, which culminated in the EU Directive 52/2008 on mediation in civil and commercial matters. In its second part, the course will give students the opportunity to test and to experiment on the field their conflict management and dispute resolution skills.
Metodi didattici
Negotiation and mediation skills will be practiced through a highly participatory approach, and with the use of a variety of formats, including discussions, videos and simulations. Students will be guided in the evaluation and understanding of positions and interests, BATNAs (Best Alternative to a Negotiated Agreement), strategic and psychological barriers to settlement, values, emotions, power imbalances and cultural differences influencing the dispute. Mediators and dispute resolution experts are regularly invited during the course to share their experiences, techniques and strategies, and to address recurrent ethical concerns in the neutral's role.
Materiale di riferimento
Textbook: R. Fisher, W. Ury, B. Patton, Getting to Yes. Negotiating Agreement Without Giving In, 1981.

Articles available on Ariel:
J. St. B. T. Evans, Dual-Processing Accounts of Reasoning, Judgment, and Social Cognition, Annual Review of Psychology, 59, 2008.
O. M. Fiss, Against Settlement, Yale Law Journal, 93, 1984.
C. Menkel-Meadow, Whose Dispute Is It Anyway?: A Philosophical and Democratic Defense of Settlement (In Some Cases), Georgetown Law Journal, 83, 1995.
J.J. Rachlinski, Euristics and Biases in the Courts: Ignorance or Adaptation?, Oregon Law Review, 79, 2000.
F. Sander, S. Goldberg, Fitting the Forum to the Fuss: A User Friendly Guide to Selecting ADR Procedure, Negotiation Journal, 10, 1994.
Modalità di verifica dell’apprendimento e criteri di valutazione
The final grade is determined by participation in the class debates (30%), by performance in the negotiation and mediation simulations (40%), and by an oral examination on selected elements of the program (30%).
Lezioni: 42 ore
Riceve il mercoledì 12.30-14 (previo contatto via email il ricevimento è attivo su MS Teams, codice team: 7kv5eto)
Dipartimento Cesare Beccaria - Sezione di Filosofia e Sociologia del Diritto
giovedì dalle 13:30 alle 16:30 via Skype, Teams o in ufficio. Per gli esterni che hanno necessità di accedere ai Teams delle lezioni scrivere una email al docente
Via Festa del Perdono, 7, Dipartimento di Filosofia, secondopiano/sottotetto