The aim of this course is to make students familiar with human conflict behavior and to develop and practice negotiation and mediation skills, that is, conflict management capabilities. Participants in this course will be preferred in the candidates selection for the ICC International Mediation Competition and for the Italian Mediation Competition. · Acquiring knowledge of negotiation psychology and alternative dispute resolution; · Developing the skills to apply the acquired knowledge to legal negotiations and mediations; · Making autonomous judgments on bargaining positions and proposed settlements; · Acquiring oral and written communication skills, and in particular the ability to advocate one's interests and conduct and interest-based negotiation; · Developing the capability to learn and understand the dispute resolution framework.
Expected learning outcomes
Lesson period: First semester
(In case of multiple editions, please check the period, as it may vary)
Conflicts and Disputes; Cognitive Psychology; Methods in modern cognitive psychology research; Heuristics and Biases; Psychology of communication; Psychology of negotiaton; Negotiation Simulations; Negotiation Theory; Methods of Dispute Resolution; The Alternative Dispute Resolution Model; The Phases of Mediation; Mediation Simulations; The Debate on Mediation; ADR legislation.