Health Services Management

A.Y. 2020/2021
6
Max ECTS
60
Overall hours
SSD
M-PSI/06 MED/02 MED/42 MED/50 SECS-P/02
Language
Italian
Learning objectives
- To know the International and National health organization
- To be able to understand the international and national laws to manage the health organization
- To know the evolution of the laws for health topic that rule the activity of surveillance in the field of public health
- To know the general topic for the evaluation of health services applied in particular in the field of health economics
- To know the tools of quality improvement in the area of prevention also with practical experiences
- To know the tools which can drive actions to satisfy health needs
- To know the most important milestones of the medicine history
- To understand the behavior of people in the workplaces looking to their relationship and tasks to perform correctly in the organization.
Expected learning outcomes
At the end of the course the student must know the laws which rule the health organization and be able to manage the tools of the quality improvement in the field of public health in particular for economic evaluation.
Course syllabus and organization

Single session

Responsible
Teaching methods and methods:
The lessons will be held in synchronous form according to the schedule established in presence and/ or online using the Microsoft Teams platform made available to the University.

Program and reference material:
The program and reference material will not change.

Assessment methods and assessment criteria:
According to the directives in force at the time of the appeal, the examination will take place in presence and/or online. Oral online examinations will be carried out using the Microsoft Teams platform or other platform indicated by the University. Online written exams will be carried out using the Exam.net platform or other platform indicated by the University.
Prerequisites for admission
No preliminary knowledge is required, however in order to adequately manage the contents of the lessons, the knowledge acquired during the previous course of psychology held in the first semester is useful.
Assessment methods and Criteria
Written integrated course test with questions with multiple choice answers.
Medical history
Course syllabus
Medicine has a history: the origins and meaning of Medicine and the History of Medicine; The sources for the study and research in the historical-medical field
Medicine in ancient Greece and Rome. Medieval Medicine; Knowing the body: Renaissance and Animated Anatomy. Iatrofisica and Iatrochimica. Microscopic anatomy.
Enlightenment and public health: occupational diseases, hygiene and preventive medicine, vaccine prophylaxis, orthopedics, humanitarian treatment of mental patients
The birth of the Clinic and its tools: semiotics, diagnostics and therapy; The problems of Surgery and their resolution: analgesia, anesthesia, asepsis and antisepsis. Cell theory and microbiology
The twentieth century: new concepts, tools and therapies; Evolution and transformation of hospital locations. Ideas for a history of the healthcare profession.
Teaching methods
Lectures supported by powerpoint presentations.
Teaching Resources
PORRO Alessandro, FRANCHINI Antonia Francesca, CRISTINI Carlo, GALIMBERTI Paolo Maria, LORUSSO Lorenzo, FALCONI Bruno, Lezioni di storia della medicina. Gli strumenti 3, Rudiano, GAM, 2013. ISBN 9788898288113
PORRO Alessandro, CRISTINI Carlo, FALCONI Bruno, FRANCHINI Antonia Francesca, GALIMBERTI Paolo Maria, LORUSSO Lorenzo, Lezioni di storia della medicina 2, Rudiano, GAM, 2011. ISBN 9788889044841
PORRO Alessandro, FALCONI Bruno, FRANCHINI Antonia Francesca, Lezioni di storia della medicina 1, Rudiano, GAM editrice, 2009. ISBN 9788889044513
PORRO Alessandro, Storia della medicina 1 (fino al XIX secolo). In appendice: Storia dell'odontoiatria, Rudiano, GAM editrice, 2009. ISBN 9788889044506
BELLONI Luigi, per la Storia della medicina, Sala Bolognese, Forni, 1990. ISBN 9788827121757
Hygiene and public health
Course syllabus
International, national and regional health service organization
Quality improvement: tools and programs
Teaching methods
Lectures supported by powerpoint presentations.
Teaching Resources
Slides used during lessons.
Applied medical techniques
Course syllabus
TPALL' s tasks and independence , technical manager areas ,DM 58 1997 contents .
Professional training and updating TPALL Skills.
ECM, corporate structure, specific ATS and ASST management , targeted and control public plans.
Teaching methods
Lectures supported by powerpoint presentations.
Teaching Resources
Manual on continuing education of the healthcare professional 01/01/2019.
Power point presentations.
National Prevention Plan.
Work Psychology
Course syllabus
- Vocational choice and work models
- Social decision processes, leadership and group work, emergency management
- Verbal and non-verbal communication
- Job satisfaction, burnout and mobbing
- Resources: self-efficacy, motivation, resilience
Teaching methods
Lectures supported by powerpoint presentations.
Teaching Resources
The course consists of frontal teaching classes. The slides of the lectures and other possible learning materials are available to students on Ariel platform.
Delle Fave, A., Bassi, M. (2013). Psicologia e salute. Esperienze e risorse dei protagonisti della cura (2nd Ed.).Torino: UTET Università.
Economic policy
Course syllabus
1.New and emerging scenarios, trends and developments in health management and business-healthcare sector relations and partnerships; understanding why healthcare sector is the most complex and its specificities that have governance and managerial implications;
2. How and why healthcare organizations and health systems are reconfiguring and redesigning their structures and dynamics;
3. Professionalism and its consequences on the management health organizations;
4. Good management practices: tools and processes;
organizational behavior and human resources management in health care organizations.
Teaching methods
Lectures supported by powerpoint presentations.
Teaching Resources
Federico Lega, Economia e Management Sanitario, EGEA 2018, Milano
Applied medical techniques
MED/50 - APPLIED MEDICAL TECHNOLOGY AND METHODOLOGY - University credits: 1
Lessons: 10 hours
Professor: Razzini Katia
Economic policy
SECS-P/02 - ECONOMIC POLICY - University credits: 1
Lessons: 10 hours
Professor: Lega Federico
Hygiene and public health
MED/42 - HYGIENE AND PUBLIC HEALTH - University credits: 2
Lessons: 20 hours
Professor: Castaldi Silvana
Medical history
MED/02 - MEDICAL HISTORY - University credits: 1
Lessons: 10 hours
Professor: Porro Alessandro
Work Psychology
M-PSI/06 - WORK AND ORGANIZATIONAL PSYCHOLOGY - University credits: 1
Lessons: 10 hours
Professor: Bassi Marta
Professor(s)
Reception:
Weekly - plese write to federico.lega@unimi.it
Department of Scienze Biomediche per la Salute - Via Pascal 36
Reception:
previo appuntamento e-mail
Padiglione Centro Ipertensione - Ospedale maggiore Policlinico - 1* p.