Management of Public Services

The course aims to provide useful knowledge for understanding the constitutive characteristics and economic functionality of public administrations, of public services and public enterprises in Italy and in Europe. The course therefore provides the necessary knowledge of alternative ways for the management of public services. Special focus will be placed on the subjects of the processes of regulation and liberalization of public services also in relation to the European context. Some lessons will be dedicated to analyzing the functioning of specific public services, thus developing the ability to analyze, interpret and solve the various management problems of public companies and other institutions providing public services. The course aims to develop skills that allow the identification of constraints and opportunities for the management of public services also in relation to real cases.

At the end of the course the student will be able to: learn the constitutive characteristics and economic functionality of companies and public administrations, of public services and public enterprises in Italy and in Europe; understand the alternative kinds of management of the public services and the management characteristics of the different alternatives; analyze, interpret and solve the various management problems of public companies and other institutions active in the provision of public services; identify the constraints and opportunities for the management of public services, also in reference to concrete cases.