Business Information Systems
A.Y. 2025/2026
Learning objectives
The aim of this course is to let the student appreciate the way that Information Systems (IS) can aid the realization of business objectives. In particular this course is aimed at providing:
· a critical understanding of role of IS in enabling business transformation;
· a critical understanding of some of the key issues in IS management;
· an understanding of why IS systems fail and approaches to counter these problems;
· a knowledge of several case studies in IS development and use.
· a critical understanding of role of IS in enabling business transformation;
· a critical understanding of some of the key issues in IS management;
· an understanding of why IS systems fail and approaches to counter these problems;
· a knowledge of several case studies in IS development and use.
Expected learning outcomes
· a critical understanding of role of IS in enabling business transformation;
· a critical understanding of some of the key issues in IS management;
· an understanding of why IS systems fail and approaches to counter these problems;
· a knowledge of several case studies in IS development and use.
· a critical understanding of some of the key issues in IS management;
· an understanding of why IS systems fail and approaches to counter these problems;
· a knowledge of several case studies in IS development and use.
Lesson period: First four month period
Assessment methods: Esame
Assessment result: voto verbalizzato in trentesimi
Single course
This course cannot be attended as a single course. Please check our list of single courses to find the ones available for enrolment.
Course syllabus and organization
Single session
Responsible
Lesson period
First four month period
Course syllabus
The program is organized into the following subtopics
+ Value of Information
- Systems design
- Knowledge Uplift Model
+ Process Analytics
- Organisational goals
- Process Models
- Performance Measures
+ Process Mining
- Event Logs
- Variant Analysis
- Performance Analysis
- Process Discovery
- Conformance Checking
- Comparative Process Mining
+ Value of Information
- Systems design
- Knowledge Uplift Model
+ Process Analytics
- Organisational goals
- Process Models
- Performance Measures
+ Process Mining
- Event Logs
- Variant Analysis
- Performance Analysis
- Process Discovery
- Conformance Checking
- Comparative Process Mining
Prerequisites for admission
Basic notions of Python are propaedeutic to the activities proposed in class.
Teaching methods
The topics of the course will be addressed through lectures, with the help of transparencies and teaching materials that the teacher will make available from time to time on the Ariel platform (https://pceravolobis.ariel.ctu.unimi.it).
Exercises and demonstrations will also be carried out during the lessons to support students' learning. One lesson will be dedicated to exam simulation.
Although attendance is not mandatory, it is strongly recommended.
Exercises and demonstrations will also be carried out during the lessons to support students' learning. One lesson will be dedicated to exam simulation.
Although attendance is not mandatory, it is strongly recommended.
Teaching Resources
Slides and exercises proposed in class.
The following textbooks are suggested:
Fundamentals of business intelligence
by Grossmann, Wilfried; Rinderle-Ma, Stefanie
Springer 2015
http://unimi.summon.serialssolutions.com/#!/document?id=FETCH-unimi_catalog_USM19143012
Process mining: discovery, conformance, and enhancement of business processes
by Aalst , Wil M. P. : van der
Springer 2011
http://unimi.summon.serialssolutions.com/#!/document?id=FETCH-unimi_catalog_USM18357592
The following textbooks are suggested:
Fundamentals of business intelligence
by Grossmann, Wilfried; Rinderle-Ma, Stefanie
Springer 2015
http://unimi.summon.serialssolutions.com/#!/document?id=FETCH-unimi_catalog_USM19143012
Process mining: discovery, conformance, and enhancement of business processes
by Aalst , Wil M. P. : van der
Springer 2011
http://unimi.summon.serialssolutions.com/#!/document?id=FETCH-unimi_catalog_USM18357592
Assessment methods and Criteria
The exam will consist of two tests, both of which will be completed in one sitting.
Practice test: An exercise will be set 72 hours before the roll call date. Students who wish to participate should complete this and submit it to the lecturer on the day. Completing the exercise is a prerequisite for taking the exam. The objective of the practical test is to demonstrate the ability to design a solution that meets the requirements specified in the exercise using the technologies covered in class. Students will be evaluated on their exercise through an oral test, during which they will present a brief report to the lecturer to illustrate their proposed solution and the code they have developed.
General test: The general test consists of a written test aimed at assessing students' understanding of the topics covered during the course.
The final grade is calculated by combining the scores obtained in the two tests.
Practice test: An exercise will be set 72 hours before the roll call date. Students who wish to participate should complete this and submit it to the lecturer on the day. Completing the exercise is a prerequisite for taking the exam. The objective of the practical test is to demonstrate the ability to design a solution that meets the requirements specified in the exercise using the technologies covered in class. Students will be evaluated on their exercise through an oral test, during which they will present a brief report to the lecturer to illustrate their proposed solution and the code they have developed.
General test: The general test consists of a written test aimed at assessing students' understanding of the topics covered during the course.
The final grade is calculated by combining the scores obtained in the two tests.
Professor(s)