Psychology Applied to Social Relations, Communication and Group Dynamics
A.Y. 2025/2026
Learning objectives
Knowing, selecting and applying theoretical models developed in order to analyze the interpersonal relationships within dyadic and group social inyteractions. Knowing, selecting and applying main rehabilitation models.
Expected learning outcomes
Al termine dell'insegnamento lo studente dovrà essere in grado di:
- applicare i modelli teorici sviluppati per l'analisi delle relazioni interpersonali all'interno di interazioni nel contesto professionale
- valutare gli elementi determinanti nella relazione interpersonale con particolare riferimento alla comunicazione verbale e non verbale all'interno di un'équipe multiprofessionale, tra operatori e figure di coordinamento, tra équipe operativa ed organi amministrativi e decisionali, all'interno ed all'esterno della struttura;
- risolvere problematiche professionali e relazionali nella prospettiva transculturale;
- valutare interventi e problematiche in ambito sanitario utilizzando come riferimento il modello olistico bio-psico-sociale
- analizzare e risolvere problemi legati allo stress ed al burnout nell'équipe professionale.
- applicare i modelli teorici sviluppati per l'analisi delle relazioni interpersonali all'interno di interazioni nel contesto professionale
- valutare gli elementi determinanti nella relazione interpersonale con particolare riferimento alla comunicazione verbale e non verbale all'interno di un'équipe multiprofessionale, tra operatori e figure di coordinamento, tra équipe operativa ed organi amministrativi e decisionali, all'interno ed all'esterno della struttura;
- risolvere problematiche professionali e relazionali nella prospettiva transculturale;
- valutare interventi e problematiche in ambito sanitario utilizzando come riferimento il modello olistico bio-psico-sociale
- analizzare e risolvere problemi legati allo stress ed al burnout nell'équipe professionale.
Lesson period: First semester
Assessment methods: Esame
Assessment result: voto verbalizzato in trentesimi
Single course
This course cannot be attended as a single course. Please check our list of single courses to find the ones available for enrolment.
Course syllabus and organization
Single session
Responsible
Prerequisites for admission
No prior knowledge required
Assessment methods and Criteria
The overall assessment of learning outcomes is carried out through a written exam, scheduled in specific exam sessions in accordance with the University Regulations. No intermediate tests or early exams will be held, and teaching materials or notes are not allowed during the exam. The final results of the individual modules are published on the professor's MyARIEL page, and the exam grade is registered through the University's online procedure by the Chair of the Examination Board. There is a single exam for the integrated course; all the modules that make up the course contribute equally to the final grade, which is expressed in thirtieths. The exam format for each module is described below:
Psycology and Health
The exam consists of a written test with 6 open-ended questions; students are invited to provide in a few lines short answers, strictly pertinent to the question. Students can express themselves in their own words; what will be valued in the final evaluation will be the correctness and close pertinence of the answer content to the specific question.
Sociology
The exam consists of a written test with 2 open-ended questions and 10 multiple-choice questions. These include 4 possible answers, of which only 1 answer is correct. The final grade is expressed by adding the result of the first part (i.e. 5 points for each correct answer) with the result of the second part (i.e. 2 points for each correct answer). The time available to complete the test is 30 minutes.
Psicologia del lavoro
The exam consists of a written test with 3 open-ended questions. The questions require the student to explain the answer to the question in a few lines. Each student can express themselves with their own words, and having correctly expressed a concept with respect to the question will be valued for the final evaluation.
Demo-ethno-anthropological disciplines
The exam consists of a written test with 2 short open-ended questions (for each the maximum mark is 3 points) and 12 multiple-choice questions, each worth 2 points if the answer is correct. For the open questions, the assessment is based on the correctness of the answer and the use of the specific language of the discipline. The time available to complete the test is 25 minutes.
Philosophy and theory of language
The assessment consists of three open-ended questions designed to test theoretical knowledge and the ability to provide and/or critically discuss relevant examples. The allotted time is 30 minutes.
Psycology and Health
The exam consists of a written test with 6 open-ended questions; students are invited to provide in a few lines short answers, strictly pertinent to the question. Students can express themselves in their own words; what will be valued in the final evaluation will be the correctness and close pertinence of the answer content to the specific question.
Sociology
The exam consists of a written test with 2 open-ended questions and 10 multiple-choice questions. These include 4 possible answers, of which only 1 answer is correct. The final grade is expressed by adding the result of the first part (i.e. 5 points for each correct answer) with the result of the second part (i.e. 2 points for each correct answer). The time available to complete the test is 30 minutes.
Psicologia del lavoro
The exam consists of a written test with 3 open-ended questions. The questions require the student to explain the answer to the question in a few lines. Each student can express themselves with their own words, and having correctly expressed a concept with respect to the question will be valued for the final evaluation.
Demo-ethno-anthropological disciplines
The exam consists of a written test with 2 short open-ended questions (for each the maximum mark is 3 points) and 12 multiple-choice questions, each worth 2 points if the answer is correct. For the open questions, the assessment is based on the correctness of the answer and the use of the specific language of the discipline. The time available to complete the test is 25 minutes.
Philosophy and theory of language
The assessment consists of three open-ended questions designed to test theoretical knowledge and the ability to provide and/or critically discuss relevant examples. The allotted time is 30 minutes.
Discipline demoetnoantropologiche
Course syllabus
- Overview of medical anthropology: culture and cultures; body; knowledge about disease and the body; analysis
frameworks;
- Social and cultural interpretations of health and disease
- Intercultural medicine
- Migration and health systems
frameworks;
- Social and cultural interpretations of health and disease
- Intercultural medicine
- Migration and health systems
Teaching methods
Teaching is provided through face-to-face lessons, scheduled according to a timetable published on the ARIEL website of the master course.
Teaching Resources
Ivo Quaranta e Mario Ricca. Sick misplaced. Intercultural Medicine. Milan, Cortina 2012
Scientific papers and documents proposed during classes
Scientific papers and documents proposed during classes
Filosofia e teoria dei linguaggi
Course syllabus
- Introduction to pragmatics and the distinction between explicit and implicit meaning
- Truth conditions
- The cooperative principle
- Conversational maxims
- Attitudes towards maxims
- Particularised conversational implicatures
- Generalised conversational implicatures
- Conventional implicatures
- Truth conditions
- The cooperative principle
- Conversational maxims
- Attitudes towards maxims
- Particularised conversational implicatures
- Generalised conversational implicatures
- Conventional implicatures
Teaching methods
Teaching is provided through a blended strategy, including face-to-face lessons and online Teams classes, scheduled according to a timetable published on the ARIEL website of the master course.
Teaching Resources
- Slides used during lectures and uploaded to the ARIEL website
- Filippo Domaneschi, Introduzione alla pragmatica, Carocci Editore, Rome, 2014, in the following sections:
o Chapter 1.1, except section 1.1.3
o Chapter 2.1, except section 2.1.4
o Chapter 2.2
o Chapter 2.3, except section 2.3.2
o Chapter 3.1.1
- Filippo Domaneschi, Introduzione alla pragmatica, Carocci Editore, Rome, 2014, in the following sections:
o Chapter 1.1, except section 1.1.3
o Chapter 2.1, except section 2.1.4
o Chapter 2.2
o Chapter 2.3, except section 2.3.2
o Chapter 3.1.1
Psicologia generale
Course syllabus
- Psychology and Health; conceptualization of health and mental health
- Facing disease: trauma, distress and coping strategies, personal and social resource mobilization
- Risk perception, prevention and acquisition of healthy behaviors: the HAPA model
- Building relationships in health professions: emotions, non-verbal communication, communication pragmatics
- Facing disease: trauma, distress and coping strategies, personal and social resource mobilization
- Risk perception, prevention and acquisition of healthy behaviors: the HAPA model
- Building relationships in health professions: emotions, non-verbal communication, communication pragmatics
Teaching methods
Teaching is provided through face-to-face lessons, scheduled according to a timetable published on the ARIEL website of the master course.
Teaching Resources
A. Delle Fave e M. Bassi (2025). Psicologia e salute (terza edizione). Torino: UTET Università (capp. 1; cap. 2 par. 2.1, 2.2., 2.3; cap. 3 par. 3.6, 3.10.3; Cap. 4 par. 4.3)
Articoli e documenti di approfondimento proposti a lezione
Articoli e documenti di approfondimento proposti a lezione
Psicologia del lavoro e delle organizzazioni
Course syllabus
- Introduction to work psychology
- Work performance and cognitive abilities
- Personality and organizational behaviors
- Individual and organizational values
- Motivational theories and models
- Managerial strategies for motivating workers
- Job satisfaction, theories and models
- Antecedents, inhibitors, and consequences of job satisfaction
- Work performance and cognitive abilities
- Personality and organizational behaviors
- Individual and organizational values
- Motivational theories and models
- Managerial strategies for motivating workers
- Job satisfaction, theories and models
- Antecedents, inhibitors, and consequences of job satisfaction
Teaching methods
Teaching is provided through blended learning, scheduled according to a timetable published on the ARIEL website of the master course.
Teaching Resources
Argentero, R., & Cortese, C. G. (2016). Psicologia del lavoro. Milano: Raffaello Cortina Editore.
Capitolo #4 "Le differenze individuali" (pp. 95-116).
Capitolo #6 "La motivazione" (pp. 151-177).
Capitolo #7 "La soddisfazione lavorativa" (pp. 181-204).
Supplementary materials will be provided during lessons.
Capitolo #4 "Le differenze individuali" (pp. 95-116).
Capitolo #6 "La motivazione" (pp. 151-177).
Capitolo #7 "La soddisfazione lavorativa" (pp. 181-204).
Supplementary materials will be provided during lessons.
Sociologia generale
Course syllabus
- Introduction to Sociology.
- Main paradigms of classical sociology.
- Main programs of contemporary sociology.
- Methods and techniques of sociological research.
- The relationship between work, inequalities, social classes and health.
- Marginality and social exclusion.
- The concept of care and solidarity.
- Migrations and the formation of multi-ethnic societies.
- Main paradigms of classical sociology.
- Main programs of contemporary sociology.
- Methods and techniques of sociological research.
- The relationship between work, inequalities, social classes and health.
- Marginality and social exclusion.
- The concept of care and solidarity.
- Migrations and the formation of multi-ethnic societies.
Teaching methods
Teaching is provided through face-to-face or lessons, scheduled according to a timetable published on the ARIEL website of the master course.
Teaching Resources
For the exam, the reference manual is: "SOCIOLOGIA", M. Ambrosini e L. Sciolla, Mondadori Editore. First part: "Che cos'è la sociologia" (cap. n. 1,2,3,4), second part: "Individuo e società" (cap. n.1) and sixth part: "Territori e società" (cap. n. 4). Other materials and papers useful for the topics discussed during lessons will be indicated on the ARIEL website of this course.
Modules or teaching units
Discipline demoetnoantropologiche
M-DEA/01 - DEMOLOGY, ETHNOLOGY AND ANTHROPOLOGY - University credits: 2
Lessons: 16 hours
Professor:
Mutti Valentina Alice
Filosofia e teoria dei linguaggi
M-FIL/05 - PHILOSOPHY AND THEORY OF LANGUAGE - University credits: 1
Lessons: 8 hours
Professor:
Rosola Martina
Psicologia del lavoro e delle organizzazioni
M-PSI/06 - WORK AND ORGANIZATIONAL PSYCHOLOGY - University credits: 2
Lessons: 16 hours
Professor:
Cangialosi Nicola
Psicologia generale
M-PSI/01 - GENERAL PSYCHOLOGY - University credits: 2
Lessons: 16 hours
Professor:
Delle Fave Antonella
Sociologia generale
SPS/07 - GENERAL SOCIOLOGY - University credits: 2
Lessons: 16 hours