Psychology Applied to Social Relations, Communication and Group Dynamics
A.Y. 2020/2021
Learning objectives
The course is aimed at providing students with knowledge concerning:
- the application of socio-anthropological theories to the observation and interpretation of health organisations;
- communication patterns between health professionals and patients, including gender and culture differences;
- the evaluation of health related issues based on the holistic bio-psycho-social model;
- the identification and application of theoretical models developed for the analysis, study and implementation of health behaviours in order to promote prevention and adaptive disease management;
- the facilitation of dyadic and group social interactions in the professional context;
- the effective management of the coordinator role, through the acquisition of the main intervention methodologies for the development of individuals, groups and organisations;
- work and organizational psychology models and methodological tools, enhance the skills and potential of individuals and groups in work and organisational fields;
- the acquisition of a systemic perspective that takes into account individual, relational and organizational variables involved in the structure of the work contexts;
- the adaptive management of work related stress and the prevention of risks in the workplace.
- the application of socio-anthropological theories to the observation and interpretation of health organisations;
- communication patterns between health professionals and patients, including gender and culture differences;
- the evaluation of health related issues based on the holistic bio-psycho-social model;
- the identification and application of theoretical models developed for the analysis, study and implementation of health behaviours in order to promote prevention and adaptive disease management;
- the facilitation of dyadic and group social interactions in the professional context;
- the effective management of the coordinator role, through the acquisition of the main intervention methodologies for the development of individuals, groups and organisations;
- work and organizational psychology models and methodological tools, enhance the skills and potential of individuals and groups in work and organisational fields;
- the acquisition of a systemic perspective that takes into account individual, relational and organizational variables involved in the structure of the work contexts;
- the adaptive management of work related stress and the prevention of risks in the workplace.
Expected learning outcomes
At the end of the course, the student must be able to:
- apply theoretical models developed for the analysis of interpersonal relationships to interactions in the professional context
- assess the determinants of the interpersonal relationship with particular reference to verbal and non-verbal communication within a multi-professional team, between operators and coordinators, between operational teams and administrative and decision-making organs, inside and outside the work setting;
- solve professional and relational problems in the intercultural perspective;
- evaluate interventions and problems in the health domain based on the holistic bio-psycho-social model
- analyse and solve problems related to stress and burnout in the professional team
- apply theoretical models developed for the analysis of interpersonal relationships to interactions in the professional context
- assess the determinants of the interpersonal relationship with particular reference to verbal and non-verbal communication within a multi-professional team, between operators and coordinators, between operational teams and administrative and decision-making organs, inside and outside the work setting;
- solve professional and relational problems in the intercultural perspective;
- evaluate interventions and problems in the health domain based on the holistic bio-psycho-social model
- analyse and solve problems related to stress and burnout in the professional team
Lesson period: First semester
Assessment methods: Esame
Assessment result: voto verbalizzato in trentesimi
Single course
This course cannot be attended as a single course. Please check our list of single courses to find the ones available for enrolment.
Course syllabus and organization
Single session
Responsible
Most lessons will take place synchronously through the Teams platforms. If possible, some lessons will be organized in presence, following the indications provided by the University as concerns safety and social distancing, with simultaneous activation of the remote mode via Teams. All lessons will be recorded and made available to students on the Ariel platform, together with additional learning materials.
The course program and materials will not change.
During the emergency phase exams will be performed orally through Teams. Whenever possible, written exams - as decribed in the assessment method section - will be organized in presence, following the indications concerning safety and social distancing. The possibility to perform the exam orally in remote mode will be anyway guaranteed for students living in other regions or countries, as well as for students with serious pathologies.
The course program and materials will not change.
During the emergency phase exams will be performed orally through Teams. Whenever possible, written exams - as decribed in the assessment method section - will be organized in presence, following the indications concerning safety and social distancing. The possibility to perform the exam orally in remote mode will be anyway guaranteed for students living in other regions or countries, as well as for students with serious pathologies.
Prerequisites for admission
No prior knowledge required.
Assessment methods and Criteria
Learning outcomes are assessed through a written test, taking place during specific exam sessions as per the course Rules. The test includes both multiple choice and open-ended questions. All the modules comprised in the course contribute equally to determining the final mark, expressed on a scale of 30.
No intermediate or early sessions are planned.
No teaching materials or notes are allowed for consultation during the exam.
Scores obtained in each module are published on the ARIEL course website.
No intermediate or early sessions are planned.
No teaching materials or notes are allowed for consultation during the exam.
Scores obtained in each module are published on the ARIEL course website.
Demology, ethnology and anthropology
Course syllabus
- Overview of medical anthropology: culture and cultures; body; knowledge about disease and the body; analysis
frameworks;
- Social and cultural interpretations of health and disease
- Intercultural medicine
- Migration and health systems
frameworks;
- Social and cultural interpretations of health and disease
- Intercultural medicine
- Migration and health systems
Teaching methods
Teaching is provided through face-to-face lessons, scheduled according to a timetable published on the ARIEL website of the master course.
Teaching Resources
Ivo Quaranta e Mario Ricca. Sick misplaced. Intercultural Medicine. Milan, Cortina 2012
Scientific papers and documents proposed during classes
Scientific papers and documents proposed during classes
General psychology
Course syllabus
Introduction - Psychology and health
- Concepts of health and mental health
- Disease management: trauma, stress and coping strategies
- Positive aspects of disease management: mobilization of personal and relational resources
- Prevention and acquisition of health behaviors: theoretical models and applications
- Communication and health report
- Cultural aspects of health and disease: psychological and relational dimensions
- Concepts of health and mental health
- Disease management: trauma, stress and coping strategies
- Positive aspects of disease management: mobilization of personal and relational resources
- Prevention and acquisition of health behaviors: theoretical models and applications
- Communication and health report
- Cultural aspects of health and disease: psychological and relational dimensions
Teaching methods
Teaching is provided through face-to-face lessons, scheduled according to a timetable published on the ARIEL website of the master course.
Teaching Resources
A. Delle Fave e M. Bassi (2013). Psicologia e salute (seconda edizione). Torino: UTET Università
Additional documents disussed during classes.
Additional documents disussed during classes.
Work and Organizational Psychology
Course syllabus
- Introduction: sharing a socio-constructive systemic epistemiology
- Work psychology: history, development and perspectives
- The subjective dimension of work: job meaning, job motivation and job satisfaction
- Safety psychology: ergonomics and human factors, risk perception, behavioral safety, organisational well-being
and psychosocial risks
- Human resources psychology: organisational development, skills system and training.
- Work psychology: history, development and perspectives
- The subjective dimension of work: job meaning, job motivation and job satisfaction
- Safety psychology: ergonomics and human factors, risk perception, behavioral safety, organisational well-being
and psychosocial risks
- Human resources psychology: organisational development, skills system and training.
Teaching methods
Teaching is provided through blended learning, scheduled according to a timetable published on the ARIEL website of the master course.
Teaching Resources
Sarchielli G. (2008) Psicologia del lavoro. Il Mulino (Capitolo II "I significati del lavoro)
-La Rosa M., Rizza R., Zurla P. (2006) Lavoro e società industriale. Da Adam Smith a Karl Polanyri. Franco Angeli (parte seconda - capitolo 2 "Frederick Winslow Tylor: il 'padre' dell'organizzazione scientifica del lavoro" e 3 "Elton Mayo e la scoperta delle relazioni umane")
-Argentero P., Cortese C. G. (2009) Psicologia del lavoro Raffaello Cortina Milano /Capitoli 3,6,8,9)
Slide consultabili su Ariel
-La Rosa M., Rizza R., Zurla P. (2006) Lavoro e società industriale. Da Adam Smith a Karl Polanyri. Franco Angeli (parte seconda - capitolo 2 "Frederick Winslow Tylor: il 'padre' dell'organizzazione scientifica del lavoro" e 3 "Elton Mayo e la scoperta delle relazioni umane")
-Argentero P., Cortese C. G. (2009) Psicologia del lavoro Raffaello Cortina Milano /Capitoli 3,6,8,9)
Slide consultabili su Ariel
General sociology
Course syllabus
1.Sociology: origins and concepts;
2. The classics of sociology: Durkheim, Weber, Marx, the Chicago School
3. Sociological theories
4. Doing research in sociology
5. Sociology of health and medicine
6. Health policies and Health systems
7. Health and social inequality
8. Global health and migrations
2. The classics of sociology: Durkheim, Weber, Marx, the Chicago School
3. Sociological theories
4. Doing research in sociology
5. Sociology of health and medicine
6. Health policies and Health systems
7. Health and social inequality
8. Global health and migrations
Teaching methods
Teaching is provided through face-to-face or lessons, scheduled according to a timetable published on the ARIEL website of the master course.
Teaching Resources
Anderson L.M., Taylor H.F. L'essenziale di sociologia. Zanichelli, 2004 o ed. succ. Cap. 1 (pp. 1-27);
Lombardi L., Riproduzione e salute nella società globale. Genere, medicalizzazione e mutamento sociale, Maggioli Editore, 2018. Introduzione (pp. 13-26).
Cardano M., Giarelli G., Vicarelli G. (a cura di), Sociologia della salute e della medicina, Il Mulino, Bologna, 2020 (Capp. 11, 12, 15)
Lombardi L., Riproduzione e salute nella società globale. Genere, medicalizzazione e mutamento sociale, Maggioli Editore, 2018. Introduzione (pp. 13-26).
Cardano M., Giarelli G., Vicarelli G. (a cura di), Sociologia della salute e della medicina, Il Mulino, Bologna, 2020 (Capp. 11, 12, 15)
Modules or teaching units
Demology, ethnology and anthropology
M-DEA/01 - DEMOLOGY, ETHNOLOGY AND ANTHROPOLOGY - University credits: 2
Lessons: 16 hours
Professor:
Ciabarri Luca
General psychology
M-PSI/01 - GENERAL PSYCHOLOGY - University credits: 2
Lessons: 16 hours
Professor:
Delle Fave Antonella
General sociology
SPS/07 - GENERAL SOCIOLOGY - University credits: 2
Lessons: 16 hours
Professor:
Lombardi Rosalia
Work and Organizational Psychology
M-PSI/06 - WORK AND ORGANIZATIONAL PSYCHOLOGY - University credits: 2
Lessons: 16 hours
Professor:
Cocchi Mario Giuseppe
Professor(s)
Reception:
Office hours: online (via Teams or Skype)or in presence meeting: FRIDAY, h. 09,30-12,30; for online meetings students are invited to send a Teams message to the teacher from 9,30 to 11,00; the teacher will answer indicating the time of the call
ATTENTION: on 13/6 office hours will not take place due to institutional obligations - In presence meeting: via Festa del Perdono 7 - cortile della Ghiacciaia, 1st Floor