Psycology of Interactions in Healthcare Work Teams

The course aims to provide students with the theoretical and methodological tools useful to the development of those soft skills which concerne the ability to stay and work in a group. The cognitive and psychosocial processes underlying the functioning, perceptual distortions and intra and inter-group dynamics will be illustrated. Particular attention will be devoted, reguarding healthcare contexts, to the analysis and interpretation of the cognitive, communicative and social dynamics that can influence social interactions in interprofessional relationships, with colleagues and with users/patients and their families.

At the end of the course the student will be able to apply both the conceptual and the operational knowledge acquired, using independent self-assessment skills and the proper skills while operating in the different working contexts.