Organizzazione dei servizi sanitari e management sanitario
A.Y. 2025/2026
Learning objectives
The Integrated Course aims to provide students with a multidimensional understanding of healthcare organization, combining historical, legal, managerial, and organizational perspectives. Through the study of the evolution of medicine, healthcare systems, ethical and professional responsibilities, and business models in healthcare, students will acquire theoretical and practical tools to understand and address the challenges of modern healthcare. The course promotes a health culture that is conscious, ethical, efficient, and quality-oriented.
Expected learning outcomes
By the end of the course, students will be able to:
Understand the historical evolution of medicine and the role of orthoptists in the history of care.
9
Analyze the organization of the Italian National Health Service and compare it with other healthcare models.
Recognize the legal and ethical framework governing healthcare professions, with specific reference to orthoptics.
Distinguish the organizational structures and operational logic of healthcare companies.
Apply process management and lean healthcare principles in clinical settings.
Identify the dynamics of organizational change and adopt ethical and collaborative professional behaviors.
Understand the historical evolution of medicine and the role of orthoptists in the history of care.
9
Analyze the organization of the Italian National Health Service and compare it with other healthcare models.
Recognize the legal and ethical framework governing healthcare professions, with specific reference to orthoptics.
Distinguish the organizational structures and operational logic of healthcare companies.
Apply process management and lean healthcare principles in clinical settings.
Identify the dynamics of organizational change and adopt ethical and collaborative professional behaviors.
Lesson period: Second semester
Assessment methods: Esame
Assessment result: voto verbalizzato in trentesimi
Single course
This course can be attended as a single course.
Course syllabus and organization
Single session
Responsible
Prerequisites for admission
Preliminary knowledge is not required
Assessment methods and Criteria
Written
Storia della medicina
Course syllabus
Origins and significance of Medicine and the History of Medicine; Transitional medicines; Systematic anatomy, animate anatomy, microscopic anatomy; Galilean experimental method and scientific instrumentation
Enlightenment and public health; The birth of the clinic and its instruments (semeiotics, diagnostics and therapy); The problems of surgery and their resolution: analgesia, anesthesia, asepsis and antisepsis
20th century: new concepts, instruments and therapies
Hints of the History of Orthoptics and the History of Ophthalmology
Enlightenment and public health; The birth of the clinic and its instruments (semeiotics, diagnostics and therapy); The problems of surgery and their resolution: analgesia, anesthesia, asepsis and antisepsis
20th century: new concepts, instruments and therapies
Hints of the History of Orthoptics and the History of Ophthalmology
Teaching methods
Frontal lessons
Teaching Resources
Slides
Igiene generale e applicata
Course syllabus
Introduction. The concept of health underlying the organization of health systems and its declination. Health systems compared. The National Health Service: a reform process in three moves. Anatomy and physiology of the NHS. The central level, the regional level, the local level. Levels of care: the hospital - evolution and problems, organization and functioning. Primary care.
Teaching methods
Frontal lessons
Teaching Resources
Provided by teacher
Medicina legale
Course syllabus
Outlines of legislative norms governing the organization of the National Health Service;
Main norms governing the prevention of public health in work environments;
Main norms of professional ethics of the orthoptist;
The responsibilities that the orthoptist has to the patient, colleagues, and other health care professionals;
Appropriate behaviors to comply with these rules and responsibilities.
Main norms governing the prevention of public health in work environments;
Main norms of professional ethics of the orthoptist;
The responsibilities that the orthoptist has to the patient, colleagues, and other health care professionals;
Appropriate behaviors to comply with these rules and responsibilities.
Teaching methods
Frontal lessons
Teaching Resources
Provided by teacher
Organizzazione aziendale
Course syllabus
· The notions of institutions, company, enterprise and organization (in the healthcare sector);
· The organization of the healthcare services (the notion of service, the production process and the service management system, the service culture, the H.R. management in the provision of services);
· The organizational structure and organizational design in healthcare (notions, organizational problems, the micro and macro levels, the underlying tensions to be balanced);
· Process management and lean management in healthcare;
· The change management.
· The organization of the healthcare services (the notion of service, the production process and the service management system, the service culture, the H.R. management in the provision of services);
· The organizational structure and organizational design in healthcare (notions, organizational problems, the micro and macro levels, the underlying tensions to be balanced);
· Process management and lean management in healthcare;
· The change management.
Teaching methods
Frontal lessons
Teaching Resources
Provided by teacher
Modules or teaching units
Igiene generale e applicata
MED/42 - HYGIENE AND PUBLIC HEALTH - University credits: 1
Lessons: 10 hours
Professor:
Falsetta Giovanni
Medicina legale
MED/43 - FORENSIC MEDICINE - University credits: 1
Lessons: 10 hours
Professor:
Piccinini Andrea Arnaldo Maria
Organizzazione aziendale
SECS-P/10 - ORGANIZATION AND HUMAN RESOURCE MANAGEMENT - University credits: 1
Lessons: 10 hours
Professor:
Botta Matteo
Storia della medicina
MED/02 - MEDICAL HISTORY - University credits: 1
Lessons: 10 hours
Professor:
Porro Alessandro
Professor(s)
Reception:
previo appuntamento e-mail
via della Commenda 19 - 2* p.