University e-mail services

Antivirus and spam filters

All emails received by the University servers and addressed to any @studenti.unimi.it mailbox are scanned with antivirus and spam filters.

Automatic reply function (auto-reply email)

If you access your email account from the University webmail, you can benefit from several optional services.

Among the most important is the automatic reply function, which you can configure following this Microsoft Guide to trigger an automatic and customisable message in reply to incoming emails.

General questions on the email service

No, your email account will be activated within 48/72 hours after enrolment.

The following conditions apply to the email service:

  • a personal password can be set using the password reset function, in safe mode. If the password has been forgotten, users can resort to an “emergency” online password reset service
  • mailboxes can be accessed from the University webmail in safe mode
  • mailboxes can be accessed from an email client, using the Exchange protocol
  • an automatic reply function (vacation message) is available, allowing for an automatic response to be sent if the user cannot reply to emails during a certain period.

You have two options:

  • you can check your email using any email client (Outlook, Outlook Express, Apple Mail, Mozilla Thunderbird, etc.); for an exhaustive overview of all available email protocols please visit the University webpage on email configuration
  • you can use the University webmail.
Problems regarding the University email service

Please check that your email client is configured correctly. In particular, please make sure that:

  • your password is spelled correctly
  • the username field in the configuration menu of the email client includes the domain @studenti.unimi.it. In other words, the username cannot be expressed in the format <name>.<surname>, but has to be entered in full, including the domain: <name>.<surname>@studenti.unimi.it

We advise you to carefully read the University webpage on cybersecurity issues.

Your email account remains active for the two academic years subsequent to the last year of enrolment. After that, the service will be disabled and your mailbox and its content will not be available any longer.