English Business Communication
A.Y. 2019/2020
Learning objectives
The course aims at developing/enhancing the students' workplace communication skills in corporate and institutional settings. By the end of the course, the students will be able to:
- correctly use relevant terminology in context;
- implement specific communicative strategies in professional contexts;
- skim and scan newspaper articles and business texts;
- write emails, memos, reports, CVs and business letters;
- listen to and understand discussions, presentations and interviews.
- correctly use relevant terminology in context;
- implement specific communicative strategies in professional contexts;
- skim and scan newspaper articles and business texts;
- write emails, memos, reports, CVs and business letters;
- listen to and understand discussions, presentations and interviews.
Expected learning outcomes
Undefined
Lesson period: Third trimester
Assessment methods: Esame
Assessment result: voto verbalizzato in trentesimi
Single course
This course cannot be attended as a single course. Please check our list of single courses to find the ones available for enrolment.
Course syllabus and organization
Single session
Responsible
Lesson period
Third trimester
Course syllabus
The course aims to enhance the students' communication skills in business contexts. This will be achieved through a series of lectures on communication theory (linguistics, sociology and anthropology applied to business settings), and through learning vocabulary, functional language and syntactical elements useful in business settings. Soft skills (CV writing, Covering letter writing, negotiating, prioritising, time management, negotiating, taking part in meeting, writing formal/informal emails) will also be dealt with.
Prerequisites for admission
Students must have passed a Placement Test in English (more info on how and when to sit for the Placement Test, see here: https://www.unimi.it/it/studiare/competenze-linguistiche/placement-test-test-di-ingresso-e-corsi-di-inglese).
Teaching methods
Lecturing.
Pair and team work.
Focus on listening and reading comprehension skills.
Pair and team work.
Focus on listening and reading comprehension skills.
Teaching Resources
"Business Communication for Success", University of Minnesota Press, open source. To be found here: https://open.lib.umn.edu/businesscommunication/ - chapters 1, 2, 3, 13, 14, 15, 17, 18, 19.
Christine Johnson, "Intelligent Business Intermediate Skills Book + CD-ROM", Pearson, 2005.
Students who DID NOT ATTEND THE COURSE will study the following textbook in its entirety in addition to the reference material mentioned above:
Richard Blundel, "Effective Organisational Communication: Perspectives, Principles, and Practices", Pearson Education (latest edition). (chapters 1, 2, 3, 4, 5, 6, 7).
Course Power Point slides and all additional material available on Ariel.
Christine Johnson, "Intelligent Business Intermediate Skills Book + CD-ROM", Pearson, 2005.
Students who DID NOT ATTEND THE COURSE will study the following textbook in its entirety in addition to the reference material mentioned above:
Richard Blundel, "Effective Organisational Communication: Perspectives, Principles, and Practices", Pearson Education (latest edition). (chapters 1, 2, 3, 4, 5, 6, 7).
Course Power Point slides and all additional material available on Ariel.
Assessment methods and Criteria
The test is computer-based and is made up of 60 closed questions (multiple choice or true or false). The duration of the test is 1 hour.
The questions are based on the reading material, lesson notes and any additional material to be found on Ariel.
The questions are based on the reading material, lesson notes and any additional material to be found on Ariel.
L-LIN/12 - LANGUAGE AND TRANSLATION - ENGLISH - University credits: 9
Lessons: 60 hours
Professor:
Anselmo Anna
Shifts:
-
Professor:
Anselmo AnnaProfessor(s)