Psychology Applied to Social Relations, Communication and Group Dynamics
A.Y. 2019/2020
Learning objectives
The course is aimed at providing students with knowledge concerning:
- the application of socio-anthropological theories to the observation and interpretation of health organisations;
- communication patterns between health professionals and patients, including gender and culture differences;
- the evaluation of health related issues based on the holistic bio-psycho-social model;
- the identification and application of theoretical models developed for the analysis, study and implementation of health behaviours in order to promote prevention and adaptive disease management;
- the facilitation of dyadic and group social interactions in the professional context;
- the effective management of the coordinator role, through the acquisition of the main intervention methodologies for the development of individuals, groups and organisations;
- work and organizational psychology models and methodological tools, enhance the skills and potential of individuals and groups in work and organisational fields;
- the acquisition of a systemic perspective that takes into account individual, relational and organizational variables involved in the structure of the work contexts;
- the adaptive management of work related stress and the prevention of risks in the workplace.
- the application of socio-anthropological theories to the observation and interpretation of health organisations;
- communication patterns between health professionals and patients, including gender and culture differences;
- the evaluation of health related issues based on the holistic bio-psycho-social model;
- the identification and application of theoretical models developed for the analysis, study and implementation of health behaviours in order to promote prevention and adaptive disease management;
- the facilitation of dyadic and group social interactions in the professional context;
- the effective management of the coordinator role, through the acquisition of the main intervention methodologies for the development of individuals, groups and organisations;
- work and organizational psychology models and methodological tools, enhance the skills and potential of individuals and groups in work and organisational fields;
- the acquisition of a systemic perspective that takes into account individual, relational and organizational variables involved in the structure of the work contexts;
- the adaptive management of work related stress and the prevention of risks in the workplace.
Expected learning outcomes
At the end of the course, the student must be able to:
- apply theoretical models developed for the analysis of interpersonal relationships to interactions in the professional context
- assess the determinants of the interpersonal relationship with particular reference to verbal and non-verbal communication within a multi-professional team, between operators and coordinators, between operational teams and administrative and decision-making organs, inside and outside the work setting;
- solve professional and relational problems in the intercultural perspective;
- evaluate interventions and problems in the health domain based on the holistic bio-psycho-social model
- analyse and solve problems related to stress and burnout in the professional team
- apply theoretical models developed for the analysis of interpersonal relationships to interactions in the professional context
- assess the determinants of the interpersonal relationship with particular reference to verbal and non-verbal communication within a multi-professional team, between operators and coordinators, between operational teams and administrative and decision-making organs, inside and outside the work setting;
- solve professional and relational problems in the intercultural perspective;
- evaluate interventions and problems in the health domain based on the holistic bio-psycho-social model
- analyse and solve problems related to stress and burnout in the professional team
Lesson period: First semester
Assessment methods: Esame
Assessment result: voto verbalizzato in trentesimi
Single course
This course cannot be attended as a single course. Please check our list of single courses to find the ones available for enrolment.
Course syllabus and organization
Single session
Responsible
Prerequisites for admission
No prior knowledge required
Assessment methods and Criteria
Learning outcomes are assessed through a written test, taking place during specific exam sessions as per the course Rules. The test includes both multiple choice and open-ended questions. All the modules comprised in the course contribute equally to determining the final mark, expressed on a scale of 30.
No intermediate or early sessions are planned.
No teaching materials or notes are allowed for consultation during the exam.
Scores obtained in each module are published on the ARIEL course website; the reference teacher takes care of the final online recording through the UNIMI platform.
No intermediate or early sessions are planned.
No teaching materials or notes are allowed for consultation during the exam.
Scores obtained in each module are published on the ARIEL course website; the reference teacher takes care of the final online recording through the UNIMI platform.
Discipline demoetnoantropologiche
Course syllabus
- Overview of medical anthropology: culture and cultures; body; knowledge about disease and the body; analysis
frameworks;
- Social and cultural interpretations of health and disease
- Intercultural medicine
- Migration and health systems
frameworks;
- Social and cultural interpretations of health and disease
- Intercultural medicine
- Migration and health systems
Teaching methods
Teaching is provided through face-to-face lessons, scheduled according to a timetable published on the ARIEL website of the course of study
Teaching Resources
Ivo Quaranta e Mario Ricca. Sick misplaced. Intercultural Medicine. Milan, Cortina 2012
Scientific papers and documents proposed during classes
Scientific papers and documents proposed during classes
Psicologia generale
Course syllabus
Introduction - Psychology and health
- Concepts of health and mental health
- Disease management: trauma, stress and coping strategies
- Positive aspects of disease management: mobilization of personal and relational resources
- Prevention and acquisition of health behaviors: theoretical models and applications
- Communication and health report
- Cultural aspects of health and disease: psychological and relational dimensions
- Well-being and job satisfaction in health professionals
- Concepts of health and mental health
- Disease management: trauma, stress and coping strategies
- Positive aspects of disease management: mobilization of personal and relational resources
- Prevention and acquisition of health behaviors: theoretical models and applications
- Communication and health report
- Cultural aspects of health and disease: psychological and relational dimensions
- Well-being and job satisfaction in health professionals
Teaching methods
Teaching is provided through face-to-face lessons, scheduled according to a timetable published on the ARIEL website of the course of study
Teaching Resources
A. Delle Fave e M. Bassi (2013). Psychology and health (second edition). Turin: UTET University
Research papers and documents proposed during classes
Research papers and documents proposed during classes
Psicologia del lavoro e delle organizzazioni
Course syllabus
Introduction: sharing a socio-constructive systemic epistemiology
- Work psychology: history, development and perspectives
- The subjective dimension of work: job meaning, job motivation and job satisfaction
- Safety psychology: ergonomics and human factors, risk perception, behavioral safety, organisational well-being and psychosocial risks
- Human resources psychology: organisational development, skills system and training
- Work psychology: history, development and perspectives
- The subjective dimension of work: job meaning, job motivation and job satisfaction
- Safety psychology: ergonomics and human factors, risk perception, behavioral safety, organisational well-being and psychosocial risks
- Human resources psychology: organisational development, skills system and training
Teaching methods
Teaching is provided through face-to-face lessons, scheduled according to a timetable published on the ARIEL website of the course of study
Teaching Resources
Sarchielli G. (2008) Work Psychology. The Mill (Chapter II "The Meanings of Work"
- La Rosa M., Rizza R., Zurla P. (2006) Work and industrial society. From Adam Smith to Karl Polanyri. Franco Angeli (part 2, chapter 2: "Frederick Winslow Tylor: The 'father' of the scientific organization of work", and chapter 3: "Elton Mayo and the Discovery of Human Relations")
- Argentero P., Cortese C. G. (2009) Psychology of Work. Cortina Milano /Chapters 3,6,8,9)
- Teacher's handout.
- Critical view of movies
- La Rosa M., Rizza R., Zurla P. (2006) Work and industrial society. From Adam Smith to Karl Polanyri. Franco Angeli (part 2, chapter 2: "Frederick Winslow Tylor: The 'father' of the scientific organization of work", and chapter 3: "Elton Mayo and the Discovery of Human Relations")
- Argentero P., Cortese C. G. (2009) Psychology of Work. Cortina Milano /Chapters 3,6,8,9)
- Teacher's handout.
- Critical view of movies
Sociologia generale
Course syllabus
- 1.Sociology: origins and concepts;
- 2. The classics of sociology: Durkheim, Weber, Marx, the Chicago School
- 3. Sociological theories
- 4. Doing research in sociology
- 5. Socialization and identity building: class and gender
- 6. The sociology of health and disease
- 7. The medicalization of human reproduction: from childbirth to TRA
8. Reflections on Global Health and Inequality
- 2. The classics of sociology: Durkheim, Weber, Marx, the Chicago School
- 3. Sociological theories
- 4. Doing research in sociology
- 5. Socialization and identity building: class and gender
- 6. The sociology of health and disease
- 7. The medicalization of human reproduction: from childbirth to TRA
8. Reflections on Global Health and Inequality
Teaching methods
Teaching is provided through face-to-face lessons, scheduled according to a timetable published on the ARIEL website of the course of study
Teaching Resources
Anderson L.M., Taylor H.F., "The Essential of Sociology," Zanichelli, 2004 or ed. Chapter 1 (pp. 1-27);
Lombardi L., Reproduction and Health in Global Society. Gender, Medicalization and Social Change, Maggioli Publisher, 2018.
Lombardi L., Reproduction and Health in Global Society. Gender, Medicalization and Social Change, Maggioli Publisher, 2018.
Discipline demoetnoantropologiche
M-DEA/01 - DEMOLOGY, ETHNOLOGY AND ANTHROPOLOGY - University credits: 2
Lessons: 16 hours
Professor:
Ciabarri Luca
Shifts:
-
Professor:
Ciabarri Luca
Psicologia del lavoro e delle organizzazioni
M-PSI/06 - WORK AND ORGANIZATIONAL PSYCHOLOGY - University credits: 2
Lessons: 16 hours
Professor:
Maier Elisabetta
Shifts:
-
Professor:
Maier Elisabetta
Psicologia generale
M-PSI/01 - GENERAL PSYCHOLOGY - University credits: 2
Lessons: 16 hours
Professor:
Delle Fave Antonella
Shifts:
-
Professor:
Delle Fave Antonella
Sociologia generale
SPS/07 - GENERAL SOCIOLOGY - University credits: 2
Lessons: 16 hours
Professor:
Lombardi Rosalia
Shifts:
-
Professor:
Lombardi RosaliaProfessor(s)
Reception:
Office hours: online (via Teams or Skype)or in presence meeting: FRIDAY, h. 09,30-12,30; for online meetings students are invited to send a Teams message to the teacher from 9,30 to 11,00; the teacher will answer indicating the time of the call
ATTENTION: on 13/6 office hours in the afternoon since h 15 - In presence meeting: via Festa del Perdono 7 - cortile della Ghiacciaia, 1st Floor