MyCampus Survey

Service quality starts with you

The MyCampus Survey is one of the tools used by the University to gather feedback on its own services from both students and staff, in order to identify user needs and criticalities.

The new survey, which replaces the previous Good practice questionnaires, is the result of a joint process aimed at designing a customer satisfaction tool as tailored as possible to the characteristics of our University. 

The MyCampus Survey consists of a set of questions on the services offered by the University, divided by intervention area and differentiated by user type

  • professors and researchers, plus PhD students and students enrolled in postgraduate schools
  • technical, administrative and library staff (PTAB) and language trainers (CEL)
  • first-year Bachelor's and Master's students
  • Bachelor's and Master's students enrolled in any year subsequent to the first.
When and where

The MyCampus Survey is hosted on the LimeSurvey platform and respondents can access it by using their university email and password. 

The survey will run from 24 November 2025 to 18 January 2026 for all respondent groups except for first-year Bachelor's and Master's students. For them, the survey will open in the first months of 2026. 

Results

The University is currently working on a dedicated Microsoft PowerBi dashboard, which will be used to present survey results in aggregate form.

Docenti in aula

Professors, researchers, PhD and postgraduate school students

Personale tecnico-amministrativo e bibliotecario

Technical, administrative and library staff (PTAB) and language trainers (CEL)

Studenti e studentesse in cortile in via Conservatorio

Bachelor's and Master's students enrolled in any year subsequent to the first