International Students Office - Welcome Desk
There are several information and guidance services for international students enrolling at the University of Milan or on mobility programmes.
New international students can learn about dedicated services and opportunities at the University Welcome Day, co-organized by the Study and Career Guidance Service, the Registrars, the International Mobility Office, the Language Centre, the Library Service and the Student Sports Association.
The event is always attended by international students who are already attending our courses and by several student associations representatives.
Welcome Guide and Vademecum
You can also check out the Welcome Guide and Vademecum, which are available both online and on print.
An Infopoint dedicated to international students is active online on Teams, managed by UNIMI collaborators, who are also students of our University.
The Infopoint is dedicated both to international students of the first year who have completed enrolment procedures and to those enrolled in subsequent years. It will provide basic information to students about the University's services, help them navigate the site, provide language support and direct them to the relevant offices for solving problems.
The service can be reached by typing on Teams firstname.lastname@example.org at the following times: Tuesday and Thursday 13-15.
International students who decide to study in Italy often find themselves thrown into a very different system and culture. They have to deal with unfamiliar and sometimes complex bureaucratic procedures.
That is why we have created the Welcome Desk, a service for international students who come to Milan for the first time, as well as those who already live in the city and need to verify the validity of academic qualifications obtained abroad in order to enrol in one of our courses.
The Welcome Desk will help your get started in your journey.
How to access the service
The Welcome Desk is located on Via S. Sofia, near the main campus on Via Festa del Perdono.
You will have to make an appointment, following these instructions:
- Register on the portal
- Access Informastudenti
- Select "First-year international students", and a day and time for your appointment
I servizi di orientamento alla scelta del corso di studio, stage e ricerca del lavoro:
COSP - Centro per l'Orientamento allo Studio e alle Professioni
Filing a complaint is one of several ways to get your voice heard by those who have the authority and competence to respond immediately and effectively, and to solve problems.A report on student complaints is regularly sent to the study programme boards, the Quality Assurance Board and the General Director.
Complaints must be submitted through an online procedure with separate forms for 4 macro areas of study.
It is easy to travel around Milan using the public transport system. All the information you need can be found on the website of the city’s transport company, ATM. The company also operates Radiobus, a cheap and convenient shared taxi service.
Cycling enthusiasts may want to visit the websites of Ciclobby, an association that has been promoting bicycle travel in the city for many years, and BikeMI, the municipal bike sharing system for moving around the city centre.
For excursions outside the city, it is convenient to travel by train with both Ferrovie dello Stato – which provides rail links all over the country – and Ferrovie Nord, Lombardy’s railway transport company. From the Ferrovie Nord Railway Station – in Piazza Cadorna in the centre of Milan – you can quickly reach the lakes and Malpensa international airport.
If you choose to travel by air, the city has three airports: Linate, Malpensa and Orio al Serio, which are easy to reach by urban and suburban public transport.
The bus network operated by Autostradale provides daily links to the most important tourist destinations in Italy and the rest of Europe.